Gold for NWAS

After a summer of Gold, Silver and Bronze medals for Great Britain, North
West Ambulance Service NHS Trust has scooped its own Gold and became the country's first ambulance service to achieve the prestigious Investors in People Gold award.

Trust Director of Human Resources and Organisational Development, Margo Kane comments: 'We're absolutely delighted to achieve this award which clearly demonstrates the high standard of training, support and education provision within the Trust. We were last assessed three years ago, when we received the Bronze standard so to have now being awarded the Gold is a significant achievement.'

The Trust achieved the Gold Standard following an intense assessment process by Investors in People, which included visiting various Trust sites, shadowing training events and interviewing more than 160 employees, union representatives, Non Executive Directors and Community First Responders.

Margo concludes: 'All organisations, whether in the private or public sector are only as good as its people. We firmly believe in developing all of our employees to meet their full potential,
which is one of the reasons why we have such a low staff turnover. Most of our senior managers started their careers on the frontline and have taken advantage of education opportunities to progress and we want this to continue in the future. Well trained, professional
and engaged staff make for a first class service and ultimately that is what benefits our patients.'