Falck contract win
Friday, 08 March, 2019
Falck UK Ambulance service, a subsidiary of the Falck Group, has been awarded a five-year contract to provide patient transport to Imperial College Healthcare. Spread across five key sites in West London; Charing Cross Hospital, Queen Charlotte and Chelsea Hospital, Hammersmith Hospital, St Mary's Hospital and the Western Eye Hospital as well as a number of smaller satellite sites, Imperial College Healthcare NHS Trust currently require 330,000 patient journeys a year.
The contract has been awarded to Falck in an open public tender with several competitors. The contract underlines Falck's British ambitions and it will double Falck's UK ambulance business.
"We are delighted that we have been awarded this prestigious contract with Imperial and look forward to work in partnership to launch a safe and effective service from day one. We are committed to be listening to and working with Imperial's patient groups to continually improve the service and ensure that it meets the highest standards throughout the contract term," says Mark Raisbeck, CEO of Falck UK Ambulance.
The contract is due to commence on the 1st June 2019 and will see Falck provide 126 new Falck patient transport vehicles, which have been redesigned for improved patient safety and comfort in collaboration with Cartwright Conversions, 237 trained crews plus a booking and helpdesk service to deliver an efficient and caring transport services to the patients undertaking treatment at Trust points of care.